Contact Us

Reaching out is the first step.

Connect with us and discover how we can support you on your journey.

How to Get Started

Book Online

Getting started takes only a few simple steps. Click on the Book a Free Consultation button below, browse, select a therapist that resonates with your needs, create your profile, and pick a suitable time slot.

Get in Touch

Have questions? Please use the contact form below to reach out to us.

Visit Us In-Person

Choose from our two welcoming locations in Burlington and Ottawa

 

Please note that therapist availability varies by location, with some offering online sessions exclusively. All of our therapists offer online sessions for people who live anywhere in Ontario.

Burlington Office

672 Brant Street, Suite 206, 

Burlington, ON, L7R 2H3

905-681-6224

Ottawa Office

355 Waverley Street W,

Ottawa, ON, K2P 0W4

613-285-4265

Frequently Asked Questions

It’s simple! You can easily book a session online through our booking portal. If you need assistance with the process, please visit our contact page and fill out the form, and our team will guide you through getting started.

Selecting the right therapist is vital for a successful therapeutic journey. If you’re unsure about which therapist is right for you, please visit our contact page and fill out the form. We’ll then discuss your specific needs and preferences to match you with the therapist best suited for you.

Yes, we offer both in-person sessions at our locations in Burlington and Ottawa, as well as online counselling via video and phone across Ontario.

Our therapists assist various age groups, from children as young as 2 years old to adults. For children aged 12 years and below, we offer child counselling, and for those aged 12 to 19, we provide youth counselling.

The cost varies depending on the type of therapy and therapist. Sessions with a Registered Psychotherapist, Social Worker, or Qualifying Psychotherapist range from $150 to $190 plus HST. Sessions with a Psychotherapist Intern are priced at $110/session plus HST. We also have sliding scale rates available upon request.

It’s important to note that our sessions typically last for 50 minutes. However, we also offer longer sessions, such as 75 or 90-minute sessions, as well as couples and family sessions. The fees for these sessions may vary, so please keep that in mind.

Yes, sliding scale rates/lower costs rates may be available, especially for sessions with Registered Psychotherapists. Inquire directly with us to learn more.

Typically, sessions last 50 minutes to an hour. However, the exact duration can be discussed with the therapist during the initial consultation.

Our therapists are skilled in a variety of therapeutic modalities, including Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Narrative Therapy, Play Therapy, Family Based Therapy, Internal Family Systems Therapy, Mindfulness, and more!

Yes, our therapists are registered with the College of Registered Psychotherapists of Ontario and our social workers are registered with the Ontario College of Social Workers and Social Service Workers to ensure they meet the highest standards of practice.

Most insurance plans or extended health benefit plans cover counselling from a Registered Psychotherapist or Registered Social Worker. It’s recommended to check with your insurance provider to determine the coverage. Note that OHIP does not cover Psychotherapy or Social Work services. However, counselling with a Registered Psychotherapist or Social Worker is tax-deductible.

 

We offer direct billing to some major insurance companies for Social Worker Services only. Please inquire to learn more and see we can offer you direct billing.

After your session, you’ll pay for it and receive a receipt. Simply take this receipt to your insurance provider’s website and submit the information. Once done, your insurance provider will evaluate and determine your reimbursement.

 

We offer direct billing to some major insurance companies for Social Worker Services only. Please inquire to learn more and see we can offer you direct billing.